These govern every line bought through this storefront. They are short on purpose and specific on purpose, because an agreement nobody reaches the end of protects nobody. Anything that genuinely limits what we will promise appears as a limit, rather than being tucked into a subordinate clause halfway down.
Posted 25 August 2026This is an agreement between your organisation and Fortify 24x7, trading as Iconic IT Innovations for the purposes of this storefront. Below, we means Fortify 24x7 and you means whichever organisation the card belongs to.
Finishing a checkout puts these terms in force. If a clause here does not suit your organisation, raise it at support@iconicitinnovations.com first. Afterwards is a much worse time to discover it.
Every line is a recurring monthly service, delivered against whichever unit that line names. The board shows the rate; the rate on the board is what is charged. Nothing is bundled, and nothing is contingent on buying something else unless a plate says so explicitly.
Included are the vendor licence underneath, the configuration work to stand it up, and the running of it by Fortify 24x7. Not included are project work quoted separately, physical equipment, and licences for anything you already own.
Charging happens monthly, in advance of the month it covers. The opening charge lands at checkout and the same date recurs until you stop it. On a bank statement the charge reads FORTIFY 24X7.
Stripe does the processing. Card details are entered on Stripe, kept by Stripe, and never arrive at this website or at us. Everything is priced in United States dollars, before whatever tax applies where you are.
Stripe will retry on its normal cadence and we will write to the account address. Service keeps running while that plays out, because an expired card is a piece of administration rather than a reason to leave an estate uncovered halfway through a month.
Where payment still cannot be taken after those attempts, you hear from us before anything stops, and anything stopped comes straight back once the balance clears.
We will stand up the lines you marked, keep the platforms beneath them current, run them as the plates describe, and answer the cases you open. Where a line says the desk is crewed, the desk is crewed.
We will also tell you when a vendor changes something that matters, and say plainly when what you are asking for falls outside a line, rather than letting the boundary reveal itself during an incident.
You will grant the access a line genuinely requires, keep the account address working, and let us know when something shifts: an acquisition, a site closing, a large swing in device numbers, or a system moving somewhere new.
Your users remain yours, as does the lawfulness of whatever you ask us to protect and any decision we advise on without owning. Where one line depends on another, its plate says so and both have to be marked.
Nothing written here promises you will avoid an incident, a loss of data, or an outage. What is on offer is competent operation of real controls, and competent controls lower risk without abolishing it. Anybody describing the abolished version is describing a product that has never existed.
Services are supplied as the plates describe them. We do not warrant that a platform is free of defects, that every technique will be caught, or that any recovery finishes inside a window we have not first agreed with you in writing.
Neither side owes the other anything for indirect or consequential loss, for profit that failed to materialise, or for business opportunity that went elsewhere. Across any twelve months, our total liability under this agreement stops at whatever you paid across those months.
None of this touches liability that the law does not permit anybody to cap, and none of it is meant to exclude liability for fraud.
Whatever these services touch on your behalf belongs to you throughout. We assert no ownership over it, license it to nobody, and put it into no model and no product of our own.
On the way out we return it or destroy it, according to what you choose and what the platform holding it will allow, with the dates confirmed in writing before anything happens.
Stop a subscription whenever you decide to, from the account area or in an email. Charging ceases once the month you already paid for finishes. There is nothing to serve notice on and no fee for leaving.
We may end it where fees stay unpaid after the process above, where the service is being used unlawfully, or where carrying on would mean working in a way we consider unsafe. Outside the unlawful case you get fair warning and help moving elsewhere.
Terms can change. Anything material is told to account holders directly and moves the date stamped on this page. Continuing to pay past a material change means the revised version governs from the next renewal onwards.
Rates can change as well. No rate change ever reaches backwards into a month that has already been charged.
Should any clause turn out to be unenforceable, the remainder carries on. A right we do not press immediately is not a right we have surrendered. Neither side may hand the agreement to somebody else without the other agreeing, aside from a sale of substantially the whole business.
These terms and the plates describing each line are the entire agreement about the services. Anything said in a sales conversation that contradicts them does not win, which protects both sides of the table equally.